The client was required to carry out an upgrade of the non-compliant fire alarm system. The client had received cost proposals for upgrading the fire alarm from several providers but were concerned that the sensitive and busy nature of operations and lecture meetings and the heritage and listed status of the building were not being taken into account.
The Account Management team at ARC Fire Safety met with the client several times, discussed their concerns, the fire risk assessment requirements, operational restrictions around the premises, carried out a full site survey including radio strength tests. Only at this stage was a full design solution proposed and presented to the client. ARC Fire Safety and Security were not the service provider at time of proposal but have been since carrying out a successful upgrade.